Refund Policy

SportsJreams Sports Apparel Store

Thank you for shopping with SportsJreams. We want you to love your gear, and we stand behind the quality of every item. If something isn’t right, we’re here to help.


Returns

We accept returns within 30 days of delivery for all unused, unwashed, and unworn items with original tags and packaging.

To be eligible for a return:

Item must be in the same condition as received

Item must include original packaging and tags

Proof of purchase is required (order number or receipt)

Non-returnable items include:

Final sale or clearance items

Gift cards

Personalized or custom products

Used, worn, or damaged items not due to manufacturing defects


Exchanges

Need a different size or color? We offer exchanges for the same product type within 30 days of delivery, based on availability.

To start an exchange, contact us and we’ll guide you through the process.


Return Shipping

Customers are responsible for return shipping costs unless the item arrived damaged or incorrect.

We recommend using a trackable shipping service to ensure your return is received.


Refunds

Once your return is received and inspected, we will notify you of the approval or denial of your refund.

If approved:

Refunds are issued to your original payment method

Please allow 3–7 business days for processing

If your return is not approved due to condition issues, we will notify you and discuss next steps.


Damaged, Defective, or Incorrect Orders

If your item arrived damaged, defective, or you received the wrong item, contact us within 7 days of delivery with photos, and we will replace or refund it at no cost to you.


How to Start a Return

To initiate a return or exchange, please contact us at:


📧
Email: [email protected]
Include your order number and a brief description of the issue.

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